Terms and Conditions

These terms govern your use of our website and financial planning services

Last updated: August 3, 2025

Acceptance of Terms

By accessing our website or using our services, you agree to be bound by these terms and conditions

This constitutes a legally binding agreement between you and Drovianthqel Financial Services Pty Ltd

Definitions

For the purposes of these terms

  • Service: Refers to our financial planning subscription and consultation services
  • User: Any individual or entity accessing our website or services
  • Content: All information, materials, and resources provided through our platform
  • Account: Your registered account for accessing our services

Use of Our Services

Your use of our services is subject to the following conditions

Permitted Uses

  • Access information and consultations for personal financial planning
  • Participate in scheduled consultations and communications
  • Use provided resources and tools for your financial planning

Prohibited Uses

  • Sharing account access with unauthorised individuals
  • Using our content for commercial purposes without permission
  • Attempting to reverse engineer or copy our proprietary methods
  • Violating any applicable laws or regulations

Your Responsibilities

As a user of our services, you agree to

  • Provide accurate and complete information during consultations
  • Maintain the confidentiality of your account credentials
  • Notify us promptly of any changes in your circumstances
  • Use our services in compliance with all applicable laws

Intellectual Property Rights

All content, trademarks, and intellectual property remain our exclusive property

Unauthorised use, reproduction, or distribution is strictly prohibited

Privacy and Data Protection

Your privacy is protected under our Privacy Policy, which forms part of these terms

Service Disclaimers

Please note the following important disclaimers about our services

We provide services on an "as is" basis without warranties of any kind

Service availability may be affected by technical issues or maintenance

While we strive for accuracy, we cannot guarantee the completeness of all information

Limitation of Liability

Our liability is limited to the maximum extent permitted by Australian law

Our maximum liability shall not exceed the total amount paid for services in the preceding 12 months

Indemnification

You agree to indemnify us against any claims arising from your use of our services or violation of these terms

Dispute Resolution

We encourage resolution of disputes through discussion, but formal mechanisms are available

Dispute Resolution Process

Disputes will be resolved through Australian Financial Complaints Authority processes where applicable

Alternative Resolution

We participate in recognised alternative dispute resolution schemes

International Dispute Resolution

Governing Law

These terms are governed by Australian law and subject to Australian court jurisdiction

Termination of Services

Either party may terminate the service relationship for the following reasons

  • Breach of these terms and conditions
  • Non-payment of subscription fees
  • Voluntary cancellation with appropriate notice

Changes to Terms

We may update these terms periodically with notice to users via email or website announcement

Severability

If any provision is found unenforceable, the remainder of these terms shall remain in full effect

Entire Agreement

These terms constitute the entire agreement between the parties regarding use of our services

Contact Information

For questions about these terms, contact us using the information provided in our Contact section

Email: contact@drovianthqel.com

Phone: +61 2 3616 3994

Address: EY Centre, 200 George Street, Sydney NSW, Australia