Terms and Conditions
These terms govern your use of our website and financial planning services
Last updated: August 3, 2025
Acceptance of Terms
By accessing our website or using our services, you agree to be bound by these terms and conditions
This constitutes a legally binding agreement between you and Drovianthqel Financial Services Pty Ltd
Definitions
For the purposes of these terms
- Service: Refers to our financial planning subscription and consultation services
- User: Any individual or entity accessing our website or services
- Content: All information, materials, and resources provided through our platform
- Account: Your registered account for accessing our services
Use of Our Services
Your use of our services is subject to the following conditions
Permitted Uses
- Access information and consultations for personal financial planning
- Participate in scheduled consultations and communications
- Use provided resources and tools for your financial planning
Prohibited Uses
- Sharing account access with unauthorised individuals
- Using our content for commercial purposes without permission
- Attempting to reverse engineer or copy our proprietary methods
- Violating any applicable laws or regulations
Your Responsibilities
As a user of our services, you agree to
- Provide accurate and complete information during consultations
- Maintain the confidentiality of your account credentials
- Notify us promptly of any changes in your circumstances
- Use our services in compliance with all applicable laws
Intellectual Property Rights
All content, trademarks, and intellectual property remain our exclusive property
Unauthorised use, reproduction, or distribution is strictly prohibited
Privacy and Data Protection
Your privacy is protected under our Privacy Policy, which forms part of these terms
Service Disclaimers
Please note the following important disclaimers about our services
We provide services on an "as is" basis without warranties of any kind
Service availability may be affected by technical issues or maintenance
While we strive for accuracy, we cannot guarantee the completeness of all information
Limitation of Liability
Our liability is limited to the maximum extent permitted by Australian law
Our maximum liability shall not exceed the total amount paid for services in the preceding 12 months
Indemnification
You agree to indemnify us against any claims arising from your use of our services or violation of these terms
Dispute Resolution
We encourage resolution of disputes through discussion, but formal mechanisms are available
Dispute Resolution Process
Disputes will be resolved through Australian Financial Complaints Authority processes where applicable
Alternative Resolution
We participate in recognised alternative dispute resolution schemes
International Dispute ResolutionGoverning Law
These terms are governed by Australian law and subject to Australian court jurisdiction
Termination of Services
Either party may terminate the service relationship for the following reasons
- Breach of these terms and conditions
- Non-payment of subscription fees
- Voluntary cancellation with appropriate notice
Changes to Terms
We may update these terms periodically with notice to users via email or website announcement
Severability
If any provision is found unenforceable, the remainder of these terms shall remain in full effect
Entire Agreement
These terms constitute the entire agreement between the parties regarding use of our services
Contact Information
For questions about these terms, contact us using the information provided in our Contact section
Email: contact@drovianthqel.com
Phone: +61 2 3616 3994
Address: EY Centre, 200 George Street, Sydney NSW, Australia